Question 1

Do I need to prep before my appointment?

Accepted Answer

Prior to your appointment, try your best to arrive without any eye makeup, do not curl your lashes or wear mascara the day before and the day of your appointment. It will help minimize the cleanup time and more time for lashing.

Question 2

Will it ruin or cause my natural lashes to fall out?

Accepted Answer

Based on the growth cycle of eyelashes, when applying lashes, lash stylist are trained to look for adult lashes to attach the individual synthetic lashes. Young (baby) lashes are left to allow them to fully develop and when it comes times to re-lash, we have new strong lashes to bond to.Lash extensions will not cause your natural eyelashes to fall out. Remember that your natural lashes have their own life cycle of falling and growing – like the hair found elsewhere on your body. It's hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller, your natural lashes, shorter and sparser because you've been accustomed to a full set of longer, thicker lashes.

Question 3

How long does it take to apply lash extensions?

Accepted Answer

Lash extensions are applied while you are lying down with your eyes closed on a comfortable spa bed in a serene setting. This usually takes about 2-2.5 hours for a full set of lashes, but also depends on the set of lashes you decide to get. After prepping your lashes, your bottom lashes are protected with a gel eye pad, lash extensions are then applied 1-to-1 with medical grade adhesive. It is a really relaxing, non-invasive treatment and most of our clients take the time to catch up on their beauty sleep!

Question 4

How long will my new lashes last?

Accepted Answer

Your new lashes will last between 2 to 5 weeks depending on your skincare routine and your own natural lash life cycle. To maintain the full look of your lashes, it will require you to maintain refills every 2-5 weeks.

Question 5

How often should I be coming in for lash refills?

Accepted Answer

We recommend getting refills every 2 to 5 weeks. If you wait too long your extensions will fall out and you will require a full set. Factors such as exposure to humidity, steam or touching your eyes a lot may cause the extensions to fall quicker. Refills can take from 45 - 60 minutes, depending on the state of your remaining lashes. A good sign of when you need a refill is when your extensions are 50%-60% gone.

Question 6

Can I apply mascara to my lash extensions?

Accepted Answer

Yes, however you must only apply water based mascara. DO NOT USE OIL-BASED OR WATER-PROOF MASCARA. Waterproof mascara and any type of oil based mascara dissolves the bonding agent of the extensions and causes them to fall out sooner. Also, take care in washing off all eye makeup. Only use a water based eye makeup remover. 
 
We work exclusivly with Xtreme products.
Formulated specifically for use with semi-permanent lash extensions, the Length & Volume Mascara gives you dramatic definition & color that lasts, with no clumps, flakes, or smudges. Removes easily with Xtreme Lashes Eye Makeup Remover & Facial Cleanser.

Question 7

Can I swim, shower or exercise while wearing lash extensions?"

Accepted Answer

Absolutely, after waiting 24 hours before introducing any form of moisture to your eyelash extensions. This can be a long time for some clients to avoid a hot shower, cooking over the stove, or working out. Introducing water molecules to your eyelash extensions too soon could cause your lashes to fall out almost immediately.

Question 8

How do I take care of my new lash extensions?

Accepted Answer

**Washing daily is, by far, the most important eyelash extension aftercare instruction. Yet, washing daily seems to be the step that clients forget the most! We cannot stress this to you lash lovers enough; wash, wash, and wash! It seems that when we tell clients to avoid moisture and all of these other things, they think they can’t touch them AT ALL…wrong! Ensuring you wash your lashes is ensuring they are remaining clean and clear of debris or products containing oil. Some could also get lash mites! Yuk.We reccomend using Xtreme Lashes Makeup Remover and Facial Cleanser, the Xtreme line is formulated to work with eyelash extensions and is OIL-FREE. 
 
Wait 24 hours before introducing any form of moisture to your eyelash extensions(or tanning). This can be a long time for some clients to avoid a hot shower, cooking over the stove, or working out. We will inform you before your first appointment to plan accordingly. Introducing water molecules to your eyelash extensions too soon could cause your lashes to fall out almost immediately. 
 
Avoiding oil based products means ALL products. This part is not easy because it doesn’t stop there. The seeping power of any facial product is astonishing. That means facial cleansers, moisturizers, and foundation. These products get sucked so far into our skin that they can spread all the way to our lash follicles…even if we avoid the eye area! Even oil based body lotion can cause retention issues without you even knowing.
 
Touching eyelash extensions or rubbing eyes can be a totally sub-conscious tendency. Doing so will cause lash extensions to prematurely fall out. The oils or lotions from hands break down the adhesive causing them fall out. 
 
Avoid Face Sleeping. If you can avoid doing so, great! If you cannot avoid doing so, best to be well aware that it will cause retention issues. We want you to have realistic retention and eyelash extension aftercare expectations. We suggest using a satin/silk pillow case to make the night less treacherous on your extensions.
 
Avoid extreme heat.Clients who are new to lashes have never had to worry about their natural lashes shriveling up near heat.
 
Avoid Chemical Peels and Facials. Unless we dissect each and every chemical and product and ingredient, there is no way for us to know whether or not chemical peels and procedures will cause retention issues for our clients. The best course of action is to completely avoid the eye area. This will ensure nothing is seeping into that lash line.

Question 9

How do I cancel my appointment?

Accepted Answer

Lash Out Extensions LLC Cancellation Policy
We operate by appointment only, and your scheduled time is reserved exclusively for you. Please review our cancellation policy carefully.
If you need to reschedule or cancel an appointment, we require at least 24 hours’ notice to avoid a fee. You can cancel by calling or texting the salon at 218-600-6414, or by contacting your stylist directly: Ellari at 218-608-0985, Colleen at 218-590-0013, or Jo at 218-380-0516. Cancellations are accepted only by phone or text to ensure timely communication.
Cancellation Fees:
 • More than 24 hours’ notice: No charge.
 • Less than 24 hours’ notice: 50% of the service price will be charged.
 • No-shows or same-day cancellations: 100% of the service price will be charged.
Please note that arriving more than 5 minutes late is considered a no-show, as we must adhere to our scheduled appointments.
 
Future appointments cannot be booked until outstanding charges for late cancellations or missed appointments are settled.
As a small business, it is crucial for our stylists to maintain a full schedule. We appreciate your understanding and cooperation.

We look forward to seeing you for your lash appointment!

218.600.6414

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